Purchase & Membership Terms

Last updated August 23, 2026

Karkat's Arcade is operated by Sanctuary Interactive LLC. These terms apply to purchases of Tokens and recurring Arcade Memberships. These purchases use Stripe Managed Payments, with Link acting as the merchant of record. The price, currency, applicable tax, total, renewal terms, and contents shown in Stripe Checkout are the final purchase summary you should review before paying.

Who can purchase

You must be at least 13 and either be the authorized payer or have the authorized payer's permission. Paid purchases require a signed-in Karkat's Arcade account so delivery can be tied to the correct player.

Tokens

Tokens are an account-bound virtual currency for eligible items and features within Karkat's Arcade. They are not money, have no cash value, cannot be transferred between players, and cannot be redeemed outside Karkat's Arcade. The amount of Tokens included in a pack is displayed before checkout.

Arcade Membership

Arcade Membership currently costs $4.99 USD per month and renews automatically until canceled. Each successfully paid membership month includes 1,000 Tokens, a 25% discount on eligible Ticket and Token Store prices, temporary access to eligible member cosmetics, and a 1,000 Ticket daily earning limit instead of the standard 500 Ticket limit.

You can manage or cancel membership through the Stripe-hosted Billing Portal linked from your Arcade account. Link also provides the receipt and order-support entrypoint. Cancellation takes effect at the end of the current paid billing period. Membership-only access ends when the paid access period ends.

Delivery and account security

Link, using Stripe's payment infrastructure, is the seller of record and processes payment details and applicable transaction taxes. Karkat's Arcade does not receive your full card number. A browser redirect after checkout is not proof of payment: Tokens and membership are delivered only after the server verifies a signed Stripe event. Do not share your Arcade, Stripe, or Link account access.

Billing problems, refunds, and disputes

For payment, receipt, tax, cancellation, or refund help, use the support option in the Link receipt or order page. If paid Arcade content is not delivered correctly, contact karkatsg@gmail.com. Link may review and issue refunds as merchant of record. Nothing here limits rights that cannot legally be waived.

When Stripe reports a refund or payment dispute, the corresponding Tokens or paid membership period may be removed. If affected Tokens were already spent, Token spending can remain unavailable until the outstanding amount is reconciled. Wallet balances are not made negative.

Account deletion

Account deletion is unavailable while a checkout, membership, refund, dispute, or related balance obligation is still open. Cancel active membership in the Billing Portal and wait for the paid period to end before deleting the Arcade account. De-identified financial records may be retained as described in the Privacy Policy.

Changes and contact

These terms may be updated when offers or payment operations change. The current version and update date will remain available on this page. Questions can be sent to karkatsg@gmail.com.